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1. What should you include at the beginning of a professional email?
2. Why is it important to be clear in your message?
3. What does the phrase “You never get a second chance to make a first impression” mean?
4. Which closing is not suitable for a professional email?
5. What is one reason to avoid using contractions in professional emails?
6. Fill in the blank: Always begin your email with a ____ greeting.
7. Fill in the blank: Avoid using ____ like “Hey” or “Hi there.”
8. Fill in the blank: A good professional email should be clear and ____.
9. Fill in the blank: Before sending, always ____ your email for mistakes.
10. Fill in the blank: Use closings such as “Kind regards” or “____.”